Customer Security Warning - Scam Alert
Posted by HeavyTshirt.com on Sep 16th 2025
SECURITY ALERT: Beware of Impersonation Scam
Important Notice to Our Customers
Heavy T-Shirt customers are being targeted by scammers impersonating our brand.
What's Happening
We've been alerted that scammers are sending fraudulent emails claiming to be from Heavy T-Shirt, using fake email addresses that are NOT associated with our company. These emails are attempting to trick recipients into providing personal information under the guise of modeling opportunities.
How to Identify the Scam
⚠️ RED FLAGS - These are NOT from Heavy T-Shirt:
- Emails from domains other than @heavytshirt.com (especially iconcommerce.com)
- Unsolicited offers for modeling or photography opportunities
- Requests for personal information, measurements, or photos
- Promises of payment for modeling services
- Fake sender names like "San Paula Sauva" or similar
- Fake Project Manager - Angelo Trinidad
Our Official Email Addresses
✅ LEGITIMATE Heavy T-Shirt emails come ONLY from:
- customerservice@heavytshirt.com or orders@heavytshirt.com or jay@heavytshirt.com
- Any email ending in @heavytshirt.com
- Any email ending in @send.heavytshirt.com (marketing emails)
What Heavy T-Shirt Will Never Do
- We do NOT offer modeling opportunities
- We do NOT request personal measurements or photos for payment
- We do NOT ask for your residential address outside of order fulfillment
- We do NOT promise payment for any services
- We do NOT send emails from domains other than heavytshirt.com
If You Received a Suspicious Email
DO NOT:
- Respond to the email
- Click any links
- Provide any personal information
- Send photos or personal details
DO:
- Report it to us at customerservice@heavytshirt.com
- If you already responded, monitor your accounts closely
- consider reporting to FBI Internet Crime Complaint (IC3)
- Delete the email
How We're Protecting You
We've implemented advanced email authentication (SPF, DKIM, and DMARC) to prevent scammers from impersonating our domain. These security measures help email providers identify and block fraudulent messages claiming to be from Heavy T-Shirt.
Questions?
If you're unsure whether an email is legitimate, contact us directly:
- Email: customerservice@heavytshirt.com
- Phone: 949-492-5630 or 1-855-452-0400
- Address: 3303 S El Camino Real, San Clemente, CA 92672
Stay safe, and thank you for being a valued Heavy T-Shirt customer.